Receive appropriate, timely, socially, and culturally acceptable care without discrimination of any kind, and regardless of their purchasing capacity.
Be treated with respect and care based on their human dignity.
Know the names of the people who take care of you and what they do.
Privacy and confidentiality during your care, protecting your social and psychological integrity.
Complaint or suggestion you have about the care received that may contribute to improving the quality of the service provided.
The information about your condition will be done professionally and confidentially, and avoiding that your medical history is handled or known by people outside the patient's care.
To have the doctor assigned to their care inform them and if it is their wish, to their relatives about the course of their care and health problem.
To consent or not to carry out procedures and treatments.
Where feasible and relevant, participate in the decisions and actions of their treatment.
Request to be accompanied by a person of their same sex or a relative, where this is possible or relevant, during a medical examination or treatment, when it is performed by a professional of the opposite sex or when the patient so wishes.
Consult with other specialists, upon request and on your own, when you want alternative opinions, without this resulting in discriminatory actions against the patient.
Every citizen has the right to request their voluntary retirement, for which they or their family members must formally request it through the form.
To submit to the appropriate department any complaints or suggestions you have about the care received that may contribute to improving the quality of the service provided.
Have access to spiritual support.
Patient duties
Comply with and respect the internal regulations of the CEMDOE which will be explained to him or his family members upon admission.
Provide correct and truthful information about your condition and about any social and epidemiological aspect (your address, your family, possible risks to health personnel, among others).
Comply with your treatment and attend follow-up appointments.
Respect health personnel.
Care and protect for the facilities and belongings of the CEMDOE.
Respect and be supportive of other patients.
Maintain adequate personal hygiene and contribute to maintaining the environment.
Take care of and conserve the resources that CEMDOE puts at your disposal.
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